Support

Frequently Asked Questions

Products, ordering, equipment, events, careers and Caribbean Wines and Spirits.

Products

What products do you carry?

CBC carries Coca-Cola, Coca-Cola No Sugar, Diet Coke, Sprite, Sprite No Sugar, Fanta, Barq's Root Beer, Schweppes, Bahamas Goombay Punch, Goombay Fruit Champagne, Barritt's Ginger Beer, Dr Pepper, Canada Dry, Minute Maid, Honest Kids, Dasani, San Bernardo, Powerade, Vitaminwater, Monster Energy and the Flavorful food service range. See the full catalogue.

Do you have recommendations for calorie conscious customers?

CBC carries no sugar and diet options including Coca-Cola No Sugar, Diet Coke, Sprite No Sugar and Dasani water.

I am sensitive to caffeine. What do you recommend?

Answer to be confirmed by CBC.

Are any of your products gluten free?

None of CBC's products contain gluten.

What is the shelf life of your products?

All products are marked with Best By dates, and nutritional information is printed on all packaging. Answer to be confirmed by CBC.

Can I purchase directly from you?

Yes. Commercial customers open an account and order through Customer Service on 242 397 4253. CBC does not deliver to residences, but anyone is welcome to collect from a depot.

Ordering and Delivery

How do I become a customer?

Call the Customer Service department on 242 397 4253 to open an account. See the full process.

Do you deliver to residences?

No. CBC does not deliver to residences. Collect from any depot instead, open Monday to Saturday, 7:00am to 3:00pm.

When will my order arrive?

Orders placed before 2:00pm are typically delivered the following business day. Orders placed after 2:00pm are typically delivered within 48 hours. Delivery is complimentary to commercial customers in New Providence and Grand Bahama on a minimum order of ten cases.

How do I pay for Family Island orders?

Family Island customers may place orders with Customer Service. On receipt of payment, product is delivered to the shipping vessel of their choice.

Which boats do you deliver to?

Product is delivered to the shipping vessel of the customer's choice. Answer to be confirmed by CBC.

Are you open on Saturdays?

Depots are open Monday to Saturday, 7:00am to 3:00pm. The main office is closed on Saturdays.

Can Family Island stores get promotional material?

Promotional material is requested through the Promotional Material Request Form. Answer to be confirmed by CBC.

Coolers and Equipment

How can I get a cooler in my shop?

Coca-Cola branded coolers are provided free of charge to customers who meet the minimum purchasing requirements. You must hold an account to establish purchasing history, then complete a Cooler Request Form. Coolers remain CBC property, are serviced by CBC, and only CBC products may be stocked in them.

Do you provide fountain dispensing equipment?

Yes. Fountain soda dispensers and bar guns are available to customers with sufficient product volume and physical space. Contact the Technical Department on 242 397 4271.

Can I get a vending machine in my establishment?

CBC places all vending machines and does not lease them to establishments. Contact 242 397 4252.

Do you loan promotional cooler barrels?

No. CBC does not loan, rent or sell promotional cooler barrels.

Do you supply commercial blenders?

Yes. CBC is the official distributor for Flavorful Juices in The Bahamas, offering juices dispensed through a fountain system and frozen drink mixes, with commercial blenders available for the frozen mixes. Contact Sales on 242 397 4257.

Marketing and Events

Can I use the event trailer?

Product must be purchased for the event and only CBC products may be served from the trailer. A $250 deposit applies, refunded when the trailer is returned in the same condition.

Can I get personalised banners?

The first banner for an event is complimentary. Additional banners are $50 each. A $25 deposit applies, refunded on collection.

How do I get Coca-Cola promotional material?

Signs, banners and umbrellas are available through the Promotional Material Request Form, handled by the Marketing Department.

How do I apply for sponsorship?

All sponsorship requests go to the Marketing Department, dropped off in hard copy or emailed.

Do you rent tents?

A 20 by 20 tent is available at $75, subject to availability. Contact the Marketing Department on 242 397 4250.

How do I arrange a plant tour for my class?

Plant tours are free to students in grade three and above. Two weeks notice is required, the maximum is 30 people, and tours are scheduled at 10:00am and 10:30am.

Careers

Are you currently hiring?

Yes. CBC currently has thirteen open positions across eight departments. See the current vacancies.

How do I submit my resume?

In an effort to reduce paper consumption, CBC no longer accepts paper resumes. Email your resume to hradmin@cbcbahamas.com.

Caribbean Wines and Spirits

What products does CWS offer?

Caribbean Wines and Spirits carries premium international wines and spirits, in partnership with Kobrand Wines and the Angostura brand of companies, alongside mixers, ready to drink cocktails, beer and non alcoholic lines. Visit Wines and Spirits.

How do I order from CWS?

Orders are placed through the customer service representatives on 242 397 4250, or by WhatsApp on 242 814 0372.

Does CWS offer delivery?

Complimentary delivery is available to commercial customers in New Providence. Orders placed before 2:00pm are typically delivered the following business day, and orders after 2:00pm within 48 hours.

How do I pay for Family Island orders from CWS?

Family Island orders are delivered to the shipping vessel of your choice on receipt of payment.

How do I become a CWS customer?

Contact the CWS sales and distribution team. See the team and their direct lines.

Is CWS currently hiring?

Caribbean Wines and Spirits currently has no available positions. CWS applicants are directed to 242jobs.com.

How do I apply for event sponsorship from CWS?

All sponsorship requests go to the Marketing Department, dropped off in hard copy or emailed.

Still Need Help

Talk to Customer Service

If your question is not answered here, the Customer Service department can help.

Call 242 397 4253